Appendix
Support
Short answers to the questions readers ask most, and a way to write to us when the answer isn’t here.
Questions & answers
Frequently asked
- Is Heroufut really free?
- Yes. Your purse begins at 1,000 play coins and can be refilled at any time with the reset link under the table. There is nothing to buy anywhere on the site.
- Can I win real money or prizes?
- No. Heroufut is social gaming only. Coins have no cash value, cannot be withdrawn and cannot be exchanged for goods, gift cards or anything else.
- Why did my coin balance go back to 1,000?
- The purse lives only in the open browser tab and is not saved anywhere. Reloading the page or opening it fresh always starts a new purse.
- What rule does the house follow?
- The house draws while it holds 16 or less and stands on every 17, including a soft 17 (a 17 that counts an Ace as 11).
- How much does a blackjack pay?
- A natural — an Ace plus a 10-value card as your first two cards — pays 3 to 2. If the house also has a natural, the hand is a push and your stake is returned.
- Why can’t I press Deal?
- Either your stake is empty or it is larger than your purse. Add a coin square, clear and rebuild a smaller stake, or reset the purse.
- Do I need an account?
- No. There are no sign-ups, no log-ins and no profiles.
- Who can play?
- Heroufut is intended for adults aged 18 and over.